Shipping Policy

Thank you for visiting and shopping at Following are the terms and conditions that constitute our Shipping Policy.


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Domestic Shipping Policy

All orders are processed and delivered within 3 business days. Orders are not shipped or delivered on weekends or holidays. The orders are shipped in a pallet. Your duties as a customer:

Shipping rates & delivery estimates

Shipping is free for mainland UK.
Call 07838588966 to discuss deliveries outside mainland UK.

Shipping method Estimated delivery time Shipping cost
DPD or Pallet-Track 3 business days Free

Delivery delays can occasionally occur.

Shipment confirmation & Order tracking

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

Customs, Duties and Taxes

Fogon UK is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).


Fogon UK is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.

Please save all packaging materials and damaged goods before filing a claim.

International Shipping Policy

Call 07838588966 to discuss deliveries outside mainland UK.

Returns Policy

Our Return & Refund Policy provides detailed information about options and procedures for returning your order.